As part of the WB India Summit we discussed how to best support Indian branches in mastering the current challenges. Volker Klosowski, an expert in certification as well as pandemic and hygiene concepts, recommends that the responsible managers at the head office seek as intensive contact as possible with the local workforce in India.
But this “commitment” should go far beyond “moral support”. You should be interested in the operational processes and the “whole truth” on site. It is not uncommon for a more “authoritarian” leadership style to obscure the real status quo.
The crisis as an opportunity for more transparency in India
Through intensive contact with representatives at different levels, hierarchies can be broken down and concrete facts about current processes can be collected “on the ground” with the aim of offering concrete support.
This transparency gained enables all those involved to jointly develop measures for employee protection, process optimization and ultimately to secure market (for example through business model innovations) and competitiveness (improved financial indicators).
Presence in India – even without being there yourself.
A lot of information can be gathered in virtual video conferences remote raise. However, it is often necessary for a trusted representative to be on site - not only to systematically collect information, but also to carry out internal audits or process checklists. Our process experts on site in India are methodically trained and can provide operational support to your Indian organization and protect your interests in India.
In the last few months we have developed and tested concepts in the area of pandemics, which have now established themselves as practical management tools. Talk to us about this.
